TikSav is committed to providing the best TikTok video downloading experience. Whether you have technical questions, feature requests, or just want to share feedback, we'd love to hear from you.
How to Reach Us
Quick Answers
Before contacting us, check if your question is answered below:
How quickly will I get a response?
We typically respond to emails within 24-48 hours during business days. For urgent issues, please mark your email as "Urgent" in the subject line.
My download isn't working. What should I do?
First, ensure the TikTok video is public and the link is correct. Try refreshing the page and attempting again. If issues persist, email us with the video link and details about the error.
Can I request a new feature?
Absolutely! We love hearing feature ideas from our users. Email your suggestions to feedback@tiksav.app with a detailed description.
Do you offer business partnerships?
For business inquiries, partnerships, or collaboration opportunities, email us at support@tiksav.app with "Partnership" in the subject line.
How do I report abuse or misuse?
To report abuse of our service or inappropriate content, email copyright@tiksav.app with detailed information and evidence.
What to Expect
- Response Time: 24-48 hours for most inquiries
- Technical Support: Detailed troubleshooting assistance
- Feature Requests: Consideration for future updates
- Copyright Claims: Handled according to DMCA procedures
Please note: We do not provide support via phone calls. All support is handled through email for better documentation and tracking.